Helping People from All Over the World

Born and raised in the Dominican Republic, Melo moved to the United States in 2010 with a single goal: to build a better life for himself and his family. “I came here to find a job where I could better myself and my family,” he said. His first years in the country weren’t easy. He worked as a product packager, lifting and moving cargo. However, the job didn’t last, and soon, he found himself out of work and searching for new opportunities.

His luck turned in 2015 when his daughter spotted an ad in the newspaper for a position at the airport. “She told me about the job, and I applied right away,” Melo recalled. The process was long but he landed the job that would change his life.

One of the things Melo loves most about his work is the camaraderie he shares with his fellow workers. “I like the fact that we all help each other,” he explained.

But what truly sets him apart is his connection with the passengers. He described one particularly memorable incident when a frantic traveler had lost their bag. “The passenger was so worried, asking me if I had seen it,” he said. “Luckily, I had just found it, and I was able to give it back to them. They were so happy. Moments like that are what make the job special.”

The path to becoming an airport worker wasn’t easy, but it was paved with perseverance, family dedication, and a strong sense of service. Since joining the team at Newark Airport, Melo has found not only job security but also a sense of purpose, connecting with people from all walks of life in unexpected ways.

His motivation comes from a deep desire to provide for his family, particularly his three boys and two girls. “Everything I do is for them,” he said proudly. Though most of his children have now grown and moved out, he still lives with his wife and youngest daughter.

Outside of work, Melo continues to live a life of service. He regularly volunteers with groups that send food to the Dominican Republic, giving back to the country where he was born. “I like to help people,” he said simply. “It’s what I do at work, and it’s what I try to do in my life.”

Despite the daily hustle, Melo never lets his responsibilities overwhelm him. “I take pride in my work, and I always try to do my best.”